Dish looks OK, though no washers are provided for any of the fixings. Main problem is a complete lack of a parts list or applicable installation instructions. The delivery note gives a web address to download instructions, but the files are compressed using a programme not generally used by the majority of customers. Having identified a programme and downloaded, none of the instructions match the dish supplied!!! You should include installation instructions with diagram and a matching parts list in every delivery: costs pennies, saves hours and customer frustration!